Payment Terms

These Payment Terms apply to payments for Asiyst products and services, which may include:

• AI credits.
• Credit recharges.
• Subscriptions.
• Paid plans.
• API usage.
• Developer services.
• Premium features.
• Add-ons.
• Other paid functionality.

The specific products and pricing available to you may depend on your account, location, plan, product configuration, and applicable taxes.

Prices for Asiyst Services are displayed through the applicable purchasing interface.

Pricing may be expressed in the currency shown at the time of purchase.

The price applicable to a transaction is generally the price presented before you confirm the purchase, subject to applicable taxes, payment-provider adjustments, or other charges disclosed during checkout.

Asiyst may change pricing for its Services.

Changes may apply to:

• New purchases.
• Credit packages.
• Subscription plans.
• Usage rates.
• Add-ons.
• Premium features.

Where required, changes to recurring subscription pricing may be communicated before they take effect.

Applicable taxes, duties, levies, or similar government charges may be added to the displayed price where required.

The applicable tax treatment may depend on:

• Your location.
• Billing information.
• Customer status.
• Applicable law.
• The type of Service purchased.

You are responsible for providing accurate billing information needed to determine applicable taxes.

Payments may be processed by third-party payment providers.

Payment processing may be subject to the provider's:

• Terms.
• Privacy practices.
• Security controls.
• Payment methods.
• Verification requirements.

Asiyst may not directly store complete payment-card information where payment processing is handled by a third-party payment provider.

Available payment methods may vary based on:

• Country.
• Currency.
• Payment provider.
• Product.
• Account.
• Transaction type.

Available payment methods will be displayed during checkout.

By submitting a payment, you authorize the applicable payment provider to process the transaction for the amount presented during checkout.

You represent that you are authorized to use the payment method provided.

A payment may be subject to additional verification.

Verification may be required for:

• Fraud prevention.
• Payment authentication.
• Regulatory requirements.
• Payment-provider requirements.
• Unusual transactions.
• Account-security purposes.

A transaction may remain pending until required verification is completed.

A payment may fail because of:

• Insufficient funds.
• Incorrect payment information.
• Bank rejection.
• Payment-provider restrictions.
• Authentication failure.
• Fraud-prevention controls.
• Expired payment methods.
• Other processing issues.

If a payment fails, Asiyst may restrict access to paid functionality until the applicable payment is successfully completed.

A payment may temporarily appear as pending while the payment provider or financial institution processes the transaction.

A pending transaction does not necessarily mean that Asiyst has received the funds.

Access to paid functionality may depend on confirmation of successful payment.

After a successful payment, Asiyst may provide confirmation through:

• The Asiyst dashboard.
• Email.
• Payment-provider confirmation.
• Other applicable communication channels.

The transaction record maintained by Asiyst or its payment provider may be used to determine payment status.

Asiyst may offer prepaid or usage-based credits.

Credits may be used for eligible Services according to the applicable pricing and usage rules.

Credit consumption may depend on factors such as:

• AI model.
• Token usage.
• Requests.
• Processing activity.
• Feature usage.
• Applicable credit rates.

When you purchase credits, the purchased amount is added to the applicable account or wallet after successful payment processing.

Credits may be subject to:

• Product-specific limitations.
• Expiration rules, where disclosed.
• Account restrictions.
• Refund rules.
• Applicable usage requirements.

Your displayed credit balance may not update instantaneously in every circumstance.

Usage records and credit balances may be subject to processing delays, reconciliation, corrections, or provider reporting delays.

Credits may be deducted based on eligible usage of applicable Asiyst Services.

Depending on the Service, usage may be calculated using:

• Requests.
• Input tokens.
• Output tokens.
• Model usage.
• Processing units.
• Other applicable measurements.

The applicable pricing or usage documentation determines how credits are calculated.

Asiyst may adjust credit balances where necessary to correct:

• Technical errors.
• Duplicate charges.
• Incorrect usage calculations.
• Failed transactions.
• Refunds.
• Fraudulent activity.
• Billing reconciliation issues.

Where appropriate, Asiyst may provide an explanation for material adjustments.

Asiyst may provide promotional, bonus, trial, or other non-purchased credits.

Promotional credits may be subject to additional conditions, including:

• Expiration.
• Usage restrictions.
• Non-transferability.
• Non-refundability.
• Product restrictions.

Promotional credits may be removed when the applicable promotion ends or where permitted by its terms.

Asiyst may offer recurring subscription plans.

A subscription may provide access to:

• Specific features.
• Usage allowances.
• Credits.
• Account functionality.
• Premium Services.

The specific benefits are described at the time of purchase or in the applicable plan documentation.

Where a subscription renews automatically, the applicable payment method may be charged at the beginning of each billing period.

The renewal frequency may be:

• Monthly.
• Annual.
• Another period specified during purchase.

The applicable subscription terms determine the renewal cycle.

Unless canceled before the applicable renewal date, a subscription may automatically renew.

You are responsible for reviewing your subscription status and cancellation settings.

You may cancel a subscription through the supported account or billing interface, where available.

Cancellation generally prevents future renewal but does not necessarily provide an automatic refund for a period already purchased.

Refund eligibility is governed by the Asiyst Refund Policy and applicable law.

If supported, you may change to a lower-priced plan.

The effective date and treatment of unused benefits may depend on the applicable billing system and plan terms.

If supported, you may upgrade your subscription.

Depending on the billing system, an upgrade may take effect immediately or at the beginning of the next billing period.

Any applicable price adjustment will be shown during the upgrade process where supported.

Certain Services may use usage-based pricing.

Usage may be calculated according to measurements such as:

• API requests.
• Tokens.
• Credits.
• Storage.
• Processing.
• Other applicable units.

The applicable pricing information determines the calculation method.

Asiyst may measure usage using system records, provider information, API logs, and other technical records.

Where third-party AI providers are involved, usage information may depend partly on provider reporting.

Usage measurements may be subject to reconciliation or correction.

Where Asiyst uses third-party AI providers, Asiyst may incur provider charges based on applicable usage.

Where the Asiyst pricing model is based on credits or usage, Asiyst may convert applicable provider usage into the corresponding Asiyst credit or billing amount according to the applicable pricing model.

If you connect your own AI provider account or API credentials, the applicable provider may charge you directly for provider usage.

Such charges are separate from any Asiyst charges unless the applicable Asiyst product explicitly states otherwise.

You are responsible for reviewing the provider's pricing and billing terms.

You are responsible for maintaining accurate billing information.

This may include:

• Name.
• Billing address.
• Country.
• Tax information.
• Business information.
• Payment method information.

Incorrect information may affect payment processing or tax calculation.

If you purchase Asiyst on behalf of a business or organization, you represent that you have authority to make the purchase and bind the organization to the applicable payment obligations.

Where supported, Asiyst or its payment provider may provide:

• Receipts.
• Invoices.
• Transaction confirmations.
• Billing records.

The availability and format of billing documents may depend on the payment method and applicable billing system.

If you believe that you have been incorrectly charged, you should contact Asiyst support promptly.

Billing investigations may require information such as:

• Transaction identifier.
• Account information.
• Date of transaction.
• Amount charged.
• Relevant product or plan.

If a duplicate charge occurs due to a technical or processing error, Asiyst may investigate and, where appropriate, correct the applicable billing record or issue a refund according to the applicable Refund Policy.

If you believe that a payment was made without authorization, you should contact Asiyst and the relevant payment provider promptly.

Asiyst may investigate suspected unauthorized transactions and may take appropriate account-security measures.

Asiyst and its payment providers may use measures intended to detect and prevent:

• Payment fraud.
• Account abuse.
• Chargeback fraud.
• Stolen payment methods.
• Suspicious transactions.
• Other financial abuse.

Transactions may be delayed, declined, or subject to additional verification.

If you initiate a chargeback or payment dispute, Asiyst may investigate the transaction and provide relevant transaction information to the payment processor or financial institution where permitted by law.

Where appropriate, Asiyst may temporarily restrict access to the Services associated with a disputed transaction.

Refunds are governed by the Asiyst Refund Policy.

Eligibility may depend on:

• Product.
• Transaction type.
• Timing.
• Applicable law.
• Reason for the request.
• Promotional terms.
• Payment-provider limitations.

Where credits have already been consumed, refund eligibility may be affected by the applicable Refund Policy.

Purchased credits that have not been used may be treated differently from credits that have already been consumed.

Promotional or bonus credits generally do not represent a separate cash payment and may not be refundable.

Specific promotional terms may provide different treatment.

Where a refund is issued, applicable tax treatment may depend on the original transaction, jurisdiction, and applicable law.

The refunded amount may therefore differ from the original gross transaction amount where legally required.

If your payment method uses a currency different from the currency displayed by Asiyst or its payment provider, your financial institution or payment provider may apply currency conversion.

Exchange rates and related fees may be determined by the relevant financial institution or payment provider.

Your bank or payment provider may charge fees related to:

• Currency conversion.
• International transactions.
• Payment processing.
• Account services.
• Other financial services.

Unless expressly stated otherwise, such fees are your responsibility.

Payment providers may maintain independent records of transactions.

Their records may differ in timing or presentation from records displayed within Asiyst.

Where appropriate, transaction reconciliation may be required.

If a required payment is not successfully completed, Asiyst may:

• Restrict paid features.
• Suspend applicable Services.
• Limit usage.
• Require payment before restoring access.

Any suspension will be subject to applicable agreements and law.

If you owe amounts to Asiyst, you remain responsible for those amounts unless they are waived, refunded, or otherwise resolved under the applicable agreement.

Canceling a subscription or account does not automatically eliminate charges that were validly incurred before cancellation.

Outstanding amounts may remain payable subject to applicable law and contractual terms.

If an account is closed, unused credits, subscriptions, or other paid benefits may be handled according to the applicable product terms and Refund Policy.

Closing an account does not automatically create a refund entitlement.

If Asiyst identifies a material pricing or billing error, Asiyst may correct the error.

Where appropriate, Asiyst may:

• Correct the applicable charge.
• Refund an incorrect charge.
• Cancel an incorrectly priced transaction.
• Contact the affected customer.

This does not limit rights provided by applicable law.

Where offered, free trials may be subject to specific conditions.

Trial conditions may include:

• Eligibility restrictions.
• Duration.
• Feature limitations.
• Usage limits.
• Payment requirements.
• Conversion to paid subscriptions.

The applicable trial terms will be displayed when the trial is offered.

If a free trial converts automatically into a paid subscription, the applicable conversion terms will be presented during signup or activation where required.

You are responsible for canceling before the applicable conversion date if you do not wish to continue, unless applicable law provides otherwise.

Asiyst may offer discounts or promotional pricing.

Promotions may have specific:

• Eligibility requirements.
• Duration.
• Usage restrictions.
• Redemption limits.
• Renewal conditions.
• Cancellation conditions.

Promotional pricing does not necessarily apply to future renewals unless expressly stated.

Unless expressly authorized, you may not:

• Resell Asiyst credits.
• Transfer purchased credits between unrelated accounts.
• Sell subscriptions.
• Sell account access.
• Circumvent account-level billing restrictions.

Business or enterprise arrangements may contain different terms.

You should not share account credentials in a manner that violates applicable plan or security requirements.

Account sharing may create security and billing risks and may result in unauthorized usage.

Customers should use secure payment methods and protect their account credentials.

Asiyst may rely on payment providers to process payment-card information and related payment authentication.

Billing and payment information may be processed according to the Asiyst Privacy Policy and the applicable payment provider's privacy practices.

Certain financial records may be retained where required for:

• Accounting.
• Tax compliance.
• Fraud prevention.
• Legal compliance.
• Dispute resolution.
• Contract administration.

Asiyst may retain transaction and billing records for periods required by applicable law, accounting practices, contractual obligations, or legitimate business purposes.

Such records may remain available after an account is closed.

Asiyst may update these Payment Terms to reflect changes in:

• Payment systems.
• Products.
• Pricing models.
• Billing processes.
• Legal requirements.
• Tax requirements.
• Payment-provider arrangements.

Updated terms will be made available through the Asiyst Services.

These Payment Terms should be read together with:

• Terms of Service.
• Refund Policy.
• Privacy Policy.
• Data Retention Policy.
• Data Deletion Policy.
• API Terms.
• Developer Terms.
• Applicable subscription or plan terms.

Where a specific written agreement contains different payment provisions, that agreement controls to the extent of any conflict.

For questions concerning payments, billing, credits, subscriptions, or transactions, contact:

Asiyst Website: https://asiyst.com Email: support@asiyst.com