Configuration
Notifications
Set up real-time alerts for error spikes, rate limit warnings, negative user feedback, and weekly summaries.
Overview
Stay informed of critical operational incidents, customer sentiment shifts, and quota consumption via automated multi-channel notifications.
Notification Channels
- Email: Instant alert emails and weekly executive summaries.
- Slack & Discord: Rich webhook notifications posted to dedicated team channels.
- PagerDuty & OpsGenie: High-severity incident escalation for latency and error spikes.
Alert Trigger Catalog
| Trigger Event | Severity | Threshold | Action |
|---|---|---|---|
| Error Rate Spike | High | > 2.0% of handshakes fail over 5 min | PagerDuty / Slack alert |
| Latency SLA Breach | Medium | p90 TTFT > 2000ms | Slack notification |
| Negative Feedback with Comment | Low | Instant on user comment | Support channel alert |
| Quota Consumption Warning | Medium | Reaching 80% and 95% of monthly limit | Billing admin email |
| Knowledge Sync Completed | Info | On successful GitHub push index | Developer channel alert |
Configuring Slack & Discord Webhooks
- Go to Project > Settings > Notifications.
- Click + Add Notification Channel.
- Paste your Incoming Webhook URL from Slack or Discord.
- Select which alert types to route to this channel.